Tax rates
Apply country specific tax rates to orders for complete compliance.
Customisable dashboards
Configure your dashboard to see the most important information at a glance.
Product reports
Gain a deeper insight into a stores products by finding out what sells, and what doesn't.
Order reports
Keep on top of top-level revenue with real-time order reports and financial health analysis.
Basket reports
Gain a deeper level of understanding of the customer through basket reports. Find out why customers
abandon their baskets and perform actions on the back of them.
Customer reports
In-depth customer reports paint the true picture of a stores customer profile, allowing deeper insights into purchase activity and behaviours.
Export reports
Download filtered, reporting data for offline analysis.
Secure payments
All payments are handled over TLS, ensuring the highest level of security.
Compliant payments
All payments backed by a Level 1 PCI compliance, the highest level of compliance for payment handling.
Manual payment handling
Handle payments offline when a customer purchases from a physical store or over the phone.
135+ currencies
Handle payments in over 135 different currencies.
Daily automated payout
Receive automated payouts for all store generated revenue on a daily basis.
Flexible payment methods
Configurable store payment methods for enhanced customer payment options.
Automated returns
Automated return of funds when a customer returns an order.
Payment sandbox mode
Test payment integrations at any time through sandbox testing environments without using real payment information.
Javascript SDK
Integrate Sugarcoat into JavaScript applications seamlessly with the easy to use JavaScript SDK.
PHP SDK
Integrate Sugarcoat into PHP applications seamlessly with the easy to use PHP SDK.
Python SDK
Integrate Sugarcoat into Python applications seamlessly with the easy to use Python SDK.
Affiliate products
Manage affiliate products and referral links instead of or alongside a traditional catalogue.
Affiliate reports
Reporting on your referral performance along with user interactions.
Broken link checker
Be notified when any affiliate links start to misbehave, allowing easy identification and correction.
Automated online orders
Orders are automatically created as soon as a sale is made, enabling full eCommerce automation.
Offline order creation
Creation and management of offline orders, enabling the centralisation of business revenue for deeper insights.
Order PDF download
Easily export orders in PDF format for ease of use.
Export customers
Easily export customer information when required for offline use.
Export customers
Easily export products and all product information when required for offline use.
Order shipping slips
Easily print order shipping slips to ease of delivery.
Automated order status workflows
Automated email notifications from order journey status transitions.
Order notifications
Receive notifications as soon as an order is created and payment is received.
Flexible product management
Unlimited amount of flexibility for products through various levels of categorisation and organisation.
Manual product import
Manually upload and import products through offline managed product feeds.
Product discounts
Apply fixed, or percentage based discounts to products.
Product filtering
Give users the ability to dive deeper into products that matter to most to
them through an unlimited amount of product attribute filters.
Product categories
Easily assign products to various categories, allowing for easy product organisation.
Product groups
Easily group related products together, allowing for enhanced product organisation.
Favourites
Customers can maintain a list of their favourite products for ease of access and repeat purchases.
Recommendations
Recommended products allow similar products to be displayed to customers, incentivising additional purchases.
Tagging
Custom tags on products allow for a maximum amount of control and flexibility.
Unlimited delivery options
Provide flexible delivery options to customers based on their location and basket.
Product specific delivery
Assign specific delivery options to specific products for additional control.
Asset hosting
Host product images, files and branding materials for use in store content.
99% uptime
Confidence that services are up and available, all of the time.
Product inventory alerts
Automated notifications for when product inventory runs low, allowing you to act immediately.
Inventory reports
See your stock levels in realtime.
Flexible inventory threshold
Configurable inventory threshold so alerts are triggered at the right time.
Automated product feeds
Ensure products remain up to date from a single source of truth.
Scheduled product feeds
Process your third party product feeds on a configurable schedule defined by you.
Google drive integration
Leading integration with Google Drive provides the most flexible solution for product feed automation.
Shopping baskets
From basket conversion rates to basket abandonment, dive into deeper insights that show whats working and what isn't.
Abandoned baskets
Act on abandoned baskets, providing additional incentive to customers to complete the purchase.
Discount codes
Discount codes allow basket level discounts for a fixed, or percentage based discount.
Historical customer orders
View a customers order history all in one place.
CRM system
Manage and communicate with store customers all in one place with powerful CRM capabilities.
Customer login
Customers have their own accounts, allowing for direct score login and order management.
Billing and shipping addresses
View billing and shipping information for specific customers.
Terms and conditions
Ensure store compliance by having customers agree to terms and conditions on customer signup or order.
Basket delivery rules
Display relevant delivery options based on the value or weight of the basket.
Free delivery
Provide additional purchase incentive with free delivery rates based on configurable order values.
Templates
Wide selections of purpose-built templates provide stores with their own look and feel.
Self-serve hosting
All purpose-built templates are hosted and completely self-serve, allowing businesses to get online as fast as possible.
Website domains
Use a Sugarcoat supplied domain web address or use your own.
Content management
Easily manage content at any time without any technical knowledge.
Headless eCommerce
Sugarcoat product APIs allow the creation of rich user experiences and seamless integration into existing solutions.
Headless content
Sugarcoat content APIs allow the creation of rich user experiences and seamless integration into existing sites.
Built for performance
Built on the latest technology to deliver lightening quick content to aid conversion rates and SEO.