Solutions

Analytics

Image: Analytics Device
Image: Analytics Device

Review and act upon the performance of your store with our powerful analytics and reporting capabilities.

Customisable dashboards

Configure your dashboard to see the most important information at a glance.

Product reports

Gain a deeper insight into a stores products by finding out what sells, and what doesn't.

Order reports

Keep on top of top-level revenue with real-time order reports and financial health analysis.

Basket reports

Gain a deeper level of understanding of the customer through basket reports. Find out why customers abandon their baskets and perform actions on the back of them.

Customer reports

In-depth customer reports paint the true picture of a stores customer profile, allowing deeper insights into purchase activity and behaviours.

Export reports

Download filtered, reporting data for offline analysis.

Affiliate reports

Reporting on your referral performance along with user interactions.

Inventory reports

See your stock levels in realtime.

Shopping baskets

From basket conversion rates to basket abandonment, dive into deeper insights that show whats working and what isn't.

Abandoned baskets

Act on abandoned baskets, providing additional incentive to customers to complete the purchase.

Dive deeper into
analytics

Data doesn't lie, its as simple as that. And in an industry where every edge matters, the data that you capture and record couldn't be more important than it is right now.

Your typical ecommerce platforms refuse to focus on what the data is telling them to allow you to adapt and react accordingly, and this is where Sugarcoat is different.

Through our Analytics suite, we are able to provide you with the tools that allow you to make informed data-driven decisions in order to keep your business ahead of the curve and continue driving towards consistent growth.

We'll tell you when products are on the up, allowing you to react to stock level or marketing efforts.

We'll tell you when products are on the down, allowing you to react and change tact.

The proof is in the data. Trust it, and watch your business flourish.

The Sugarcoat customer analytics allow you to run in-depth reports on your customers performance and see where you should be focussing your re-targeting or acquisition efforts.

Customers are the bread and butter of your business, without them you wouldn't have a business to run, and we'll make sure we provide you with the data to allow you to see which customers are making the most impact on your business and what you can do to ensure they keep providing value.

Order analytics are crucial to understanding your overall performance.

We'll provide you with the data that allows you to see a breakdown of orders over a specified time period to allow you to take a high-level view over your performance and see how far you and your business have came.

Measuring monthly or quarterly targets couldn't be easier and at the click of a button you'll be able to determine your progress and what actions you may need to take next.

what they're saying

Sugarcoat's well thought out feature set has been a godsend, allowing us the flexibility to create unique websites with our own designs, whilst also providing robust and secure plug-and-play features that work seamlessly with other systems.

Jason Longworth Director, Bloom Digital

Open access to Sugarcoat's API means there's no brick-wall when it comes to creating bespoke functionality and you're able to extend sites further as and when needed - it's a total gamechanger.

Jonny Dentice Developer, Bloom Digital

We wanted to create a simple, engaging and elegant online shopper experience, reflecting the amazing quality and heritage of our premium wines whilst offering useful, future-forward features - Sugarcoat was absolutely the best partner to help us do this. We couldn't be happier with the results."

Emma Campbell PR and Marketing Manager, Vintrigue Wines

With the growing importance of online for Fire & Co, we needed a solution that could transform our operations and take us to the next level. We're no longer an interiors showroom in the North East of England, we're an international interiors store with limitless potential.

Skye-Alexander Ferry Creative Director, Fire & Co Interiors

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