Image: Customers Device
Image: Customers Device

Easily manage, communicate and report on your store customers in one place.

Customer notifications

Keep customers informed and up to date through built-in store notifications.

Customer reports

In-depth customer reports paint the true picture of a stores customer profile, allowing deeper insights into purchase activity and behaviours.

Export customers

Easily export customer information when required for offline use.


Customers can maintain a list of their favourite products for ease of access and repeat purchases.


Recommended products allow similar products to be displayed to customers, incentivising additional purchases.

Historical customer orders

View a customers order history all in one place.

CRM system

Manage and communicate with store customers all in one place with powerful CRM capabilities.

Customer login

Customers have their own accounts, allowing for direct score login and order management.

Billing and shipping addresses

View billing and shipping information for specific customers.

Terms and conditions

Ensure store compliance by having customers agree to terms and conditions on customer signup or order.

what they're saying

Sugarcoat's well thought out feature set has been a godsend, allowing us the flexibility to create unique websites with our own designs, whilst also providing robust and secure plug-and-play features that work seamlessly with other systems.

Jason Longworth Director, Bloom Digital

Open access to Sugarcoat's API means there's no brick-wall when it comes to creating bespoke functionality and you're able to extend sites further as and when needed - it's a total gamechanger.

Jonny Dentice Developer, Bloom Digital

We wanted to create a simple, engaging and elegant online shopper experience, reflecting the amazing quality and heritage of our premium wines whilst offering useful, future-forward features - Sugarcoat was absolutely the best partner to help us do this. We couldn't be happier with the results."

Emma Campbell PR and Marketing Manager, Vintrigue Wines

With the growing importance of online for Fire & Co, we needed a solution that could transform our operations and take us to the next level. We're no longer an interiors showroom in the North East of England, we're an international interiors store with limitless potential.

Skye-Alexander Ferry Creative Director, Fire & Co Interiors

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