Image: Orders Device
Image: Orders Device

Online or offline, manage your store orders in one place with automated customer notifications and order status workflows.

Order reports

Keep on top of top-level revenue with real-time order reports and financial health analysis.

Automated returns

Automated return of funds when a customer returns an order.

Automated online orders

Orders are automatically created as soon as a sale is made, enabling full eCommerce automation.

Offline order creation

Creation and management of offline orders, enabling the centralisation of business revenue for deeper insights.

Order PDF download

Easily export orders in PDF format for ease of use.

Order shipping slips

Easily print order shipping slips to ease of delivery.

Automated order status workflows

Automated email notifications from order journey status transitions.

Order notifications

Receive notifications as soon as an order is created and payment is received.

Historical customer orders

View a customers order history all in one place.

Terms and conditions

Ensure store compliance by having customers agree to terms and conditions on customer signup or order.

what they're saying

Sugarcoat's well thought out feature set has been a godsend, allowing us the flexibility to create unique websites with our own designs, whilst also providing robust and secure plug-and-play features that work seamlessly with other systems.

Jason Longworth Director, Bloom Digital

Open access to Sugarcoat's API means there's no brick-wall when it comes to creating bespoke functionality and you're able to extend sites further as and when needed - it's a total gamechanger.

Jonny Dentice Developer, Bloom Digital

We wanted to create a simple, engaging and elegant online shopper experience, reflecting the amazing quality and heritage of our premium wines whilst offering useful, future-forward features - Sugarcoat was absolutely the best partner to help us do this. We couldn't be happier with the results."

Emma Campbell PR and Marketing Manager, Vintrigue Wines

With the growing importance of online for Fire & Co, we needed a solution that could transform our operations and take us to the next level. We're no longer an interiors showroom in the North East of England, we're an international interiors store with limitless potential.

Skye-Alexander Ferry Creative Director, Fire & Co Interiors

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